Why Kroger pissed me off

Bad bad Kroger.

I have been disappointed by your product placement techniques in the past but I’ve let it slide. Of course you know what I am talking about. You know when you put green peppers on sale, but put a little tiny row of green peppers in a sea of red peppers, with a massive sign saying Peppers 3 for $3.00 with a little caption underneath the price, stating green peppers only. Do the accidental full price sales make up for deceiving your customers?

But that is not what upset me today. This store, starting a couple of weeks ago, made buying alcohol difficult. When you are 40 and you get ID’d, you think it is amusing the first time. After three or four times, it is just plain unpleasant. Now, this isn’t your run of the mill ID check, this is a full out interrogation. My ID is in my wallet, in a see through sleeve. They don’t accept this, they have to touch it and feel it… well, unless you are a manager. Yes, their new process, now makes their under 18 clerks request that you remove your id so that their manager can see it. Of course, the manager can fully see that I am old enough to buy alcohol, so he/she just smiles and refuses to look at the ID now that it is out of my wallet.

I digress, today at the lovely store in Dublin Ohio, I once again, got the routine but this time, I was especially lucky to get a smarmy clerk who thought that denying me beer today was a lovely thing indeed. After taking out my ID and her insisting that it can’t be in its clear sleeve, she mockingly laughed and said that she couldn’t sell me beer because my ID was expired and that it was illegal for me to buy beer. He attitude was what annoyed me. She got a kick out of it. “My employer is making me ID EVERYONE and I finally am able to deny someone. Yeah for me!” Ugh.

Good news, is that my new friend at Kroger told me that my license expired. Goody goody.

Bad news is that I wont be shopping at Kroger in the near future. Meijer seems to have no problem seeing that I am 40 years old and frankly has better prices. The extra mile is worth it.

For all of you who enjoy interrogations at the grocery store, please visit my new favorite store and be sure to say hello to Lisa. She is soooo nice. 🙁

Kroger
7625 Sawmill Rd
Dublin Ohio
614-923-2333